Privacy Policy

1. Information We Collect

• Account information: name, business email, organization, and authentication details.
• Operational data: the business data and configurations you submit so the software can synchronize, automate, and analyze on your behalf.
• Usage and technical data: log data, device and browser information, and diagnostics used to operate, secure, and improve the Service.

2. Why We Process Data

We collect and process data solely for the purpose of providing the software to you: to operate your workspace, run automations and integrations, deliver analytics, provide support, ensure security, and meet legal obligations. We rely on contractual necessity, legitimate interests, consent, and legal obligations as applicable legal bases.

3. We Do Not Sell Your Data

We do not sell personal data to third parties, and we do not use Customer Data for third-party advertising. We share data only with vetted sub-processors that help us operate the Service, under appropriate contractual safeguards.

4. Security and Retention

We protect data using encryption, access controls, and continuous monitoring (see Security & Compliance). We retain data for as long as needed to provide the Service and to meet legal and operational requirements, after which it is deleted or anonymized.

5. Your Rights and Contact

Subject to applicable law, you may request access to, correction of, or deletion of your personal data, and may object to or restrict certain processing. To exercise your rights, contact support@supup.io.